Cancellation Policy
Cancellations made with 48 hours or more notice may be rescheduled for a future date at no additional cost.We understand that life happens and unexpected situations come up. If you need to cancel or reschedule your training, we ask that you provide at least 48 hours’ notice prior to your scheduled class.Cancellations made within 48 hours of the class may be subject to a forfeiture of payment or a rescheduling fee.That said, we know things don’t always go as planned. If an emergency or unavoidable situation arises, please reach out—we’ll do our best to work with you and find a new date that fits your schedule.Our goal is to be fair, flexible when possible, and keep training accessible while respecting time and preparation for each class.
Reschedule Policy
We understand that schedules can change, and we aim to provide flexibility whenever possible.Students may reschedule their training with at least 48 hours’ notice prior to their scheduled class without any additional fees. Rescheduled sessions must be booked for a future available date.Requests made within 48 hours of the scheduled class may be subject to a rescheduling fee and are not guaranteed.We know that unexpected situations happen. If you’re dealing with an emergency or unavoidable conflict, please reach out as soon as possible—we’ll make every reasonable effort to accommodate you and get you into another class.All rescheduled training must be completed within a reasonable timeframe from the original booking date.
Refund Policy
All course fees are non-refundable. Once a training session has been booked, your spot is reserved and resources are allocated specifically for you.If you are unable to attend your scheduled class, we encourage you to take advantage of our rescheduling policy by providing at least 48 hours’ notice.In certain circumstances, such as verified emergencies or unforeseen events, we may review requests on a case-by-case basis. While refunds are not guaranteed, we will make every reasonable effort to offer a rescheduled training date.No refunds or credits will be issued for no-shows or cancellations made within 48 hours of the scheduled class.Our goal is to maintain fairness for all students while ensuring the highest quality training experience.
Other Policy
1. No-Show Policy
If a student doesn’t show up and doesn’t notify , they forfeit their spot and payment.
2. Late Arrival Policy
Students arriving more than 10–15 minutes late may be denied entry or required to reschedule.
3. Safety & Conduct Policy (VERY IMPORTANT)
Zero tolerance for unsafe handling
Immediate dismissal for reckless behavior
No drugs or alcohol (before or during class)
4. Liability Waiver / Assumption of Risk
This is non-negotiable.
Acknowledgement of risk
Agreement not to hold us liable for accidents (within reason)
5. Weather Policy
If severe weather forces cancellation, you’ll reschedule at no cost.
6. Equipment & Requirements Policy
Required gear (firearm, ammo, eye/ear protection, etc.) if you show up unprepared you will forfeit your payment and will not be able to reschedule without a fee.
7. Certification / Completion Policy
Requirements to pass (attendance, participation, safety)
Right to deny certification if standards aren’t met
8. Age & Eligibility Policy
Especially important for CCW-related training.
Minimum age of 18
NO and I mean Absolutely NO FELONIES
