Decisive Edge, LLC

About Decisive Edge, LLC

At Decisive Edge, our mission is to provide comprehensive firearms training in a safe, inclusive, and welcoming environment. We are committed to empowering individuals of all backgrounds and experience levels through expert instruction, responsible practices, and a positive, judgment-free atmosphere. Our goal is to make firearms education accessible and enjoyable, while promoting a culture of respect, confidence, and lifelong learning.

 

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Policies

Cancellation Policy

To ensure the best experience for all students and to manage our resources effectively, we have established the following cancellation and refund policy. By registering for a course with Decisive Edge, you agree to these terms.

Student Cancellations

• More than 14 days prior to the course start date:
  • Full refund of the course fee.
  • Alternatively, you may transfer your registration to a future course of equal value at no additional charge (subject to availability).
• Between 5 days and 14 days prior to the course start date:
  • 50% refund of the course fee.
  • Alternatively, you may transfer your registration to a future course of equal value (subject to availability).
• Less than 5 days prior to the course start date:
  • No refunds will be issued.
  • You may be eligible to transfer your registration to a future course of equal value for a $25 transfer fee, at the discretion of Decisive Edge.
• "No-Shows" (Failure to attend without prior notification):
  • No refunds or transfers will be issued. The full course fee will be forfeited

Cancellation or Rescheduling by Decisive Edge

• In the rare event that Decisive Edge must cancel a course due to unforeseen circumstances (e.g., instructor illness, low enrollment, severe weather, range closure), registered students will be notified as soon as possible.
• Students will have the option to:
  • Receive a full refund of the course fee.
  • Transfer their registration to a future course of equal value at no additional charge.

Prohibited Persons: If a student is found to be a "prohibited person" under state or federal law and is therefore unable to legally participate in the course, no refund will be issued if this status was known or should have been known prior to registration. If this status is discovered during the course, the student will be dismissed without a refund. It is the student's responsibility to ensure they are legally eligible to participate in firearms training.

 

Reschedule Policy

• All cancellation and reschedule requests must be submitted in writing via email to support@decisiveedge.net

• Please include your full name, course title, and original registration date in your communication.

Refund Policy

• Refunds, when applicable, will be processed within 10 business days of the cancellation request.

• Refunds will be issued to the original payment method.

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