Cancellation Policy
Class may be cancelled, postponed or rescheduled due to:
Extreme weather
Unforeseen events
Insufficient enrollment
Students will be notified as soon as possible and given the option of rescheduling or a refund.
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Students may cancel up to 7 DAYS PRIOR. Students who cancel will be given financial credit to
re-schedule class at another scheduled time. Any cancellation after 7 days will not be refunded.
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By agreeing to these terms, you agree that you have read all the website/class information and
agree to the policies and information therein.
Firearms training classes have limited spaces based on range conditions and availability of
additional range safety officers. Once a class is full, additional students are not accepted, if a
student cancels or fails to show up they may have prevented someone else from attending.
Please ensure you are equipped and prepared to attend the training BEFORE you sign up.
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We understand that illness, family emergencies and other incidents arise that may require your
absence from training. If that happens, simply notify us before the event and we will credit
your registration fee to an upcoming event of your choice.
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Cancellations less then 7 days before the class can not be refunded but can be rescheduled
for the same course that is offered on a later date. Cancellations without rescheduling prior to
the 7 days are subject to no refund.
STT, reserves the right to cancel and/or reschedule a class based on unforeseen events such
as class minimum student requirement not met, severe weather, illness, medical emergency,
death etc. STT will do it's best to notify all students immediately to reschedule to a new
date and time.
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Due to limited seating, we request that you cancel at least 7 days before a scheduled class, This
gives us the opportunity to fill the class. You may cancel via email only (admin.info@spectrumteamtactics.com). If you
have to cancel your class, we will offer you a credit to your account which will be valid for 1
year from the date you cancel or for a full refund. If the credit is not used with 1 year, it will
become null and void. If you cancel less than 7 days before a scheduled class, you will not be refunded. If you cancel within No Exceptions.
If any instructor cancels a class, you will be given a credit to the next available class date.
NOTE: *All refunds will be returned to you via check within 7 business days from the date of
cancelation.
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Our venue holds limited seating, and many of our Classes sell out. For this reason, we request
that you cancel at least 14 days before your scheduled Class. This will allow us to offer your
spot to another Student. You may call us at 201-952-0812 or 217-607-7185 between the hours of 9am and 5pm
to cancel.
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Courses will be conducted rain or shine, but extreme weather may force cancellation or re-
scheduling. Courses may also be cancelled or postponed due to insufficient attendance.
Students will be notified as soon as possible in this event so that they can reapportion their
time.
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In the event (STT) cancels an event you have already paid for, you may choose either:
1) Full refund of your enrollment fees
2) Credit towards a subsequent training course
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If you need to cancel a class, we require that you cancel at least FOURTEEN (14) days before a
scheduled class, via email only to (STT) If you have to cancel your class, we will offer you a
credit to your account which will be valid for one (1) year from the date you cancel. If the credit
is not used with one (1) year, it will become null and void. If you cancel less than seven (7) days
before a scheduled class, you will not be given a refund.
If any instructor cancels a class, you will be credited to the next available class date. (See refund policy)
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Cancelations are allowed. Please note this is different than a "no show". If you contact
(STT) prior to the class beginning, we will work with you to reschedule you for a different class.
If no contact is made and you do not attend the class, no refund will be allowed but you will be
allowed to reschedule.
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Reschedule Policy
Students that need to reschedule a class have one calendar year to attend the class. Students
may reschedule once, after that they are subject to the refund policy.
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Sometimes Circumstances such as weather etc. arise where a class may be re-sheduled. We will
re-schedule a class as soon as possible after the original date. No refunds will be givin unless
the class cannot be re-scheduled.
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By agreeing to these terms, you agree that you have read all the website/class information and
agree to the policies and information therein.
If something comes up and you can't make it to your scheduled class, you may reschedule for a
later class date provided you give written notice via email at Admin.info@spectrumteamtactics.com.
Refund Policy
Cancellations more than 14 days prior to the class date will be refunded the course fee minus a
$100 administrative charge. Cancellations within 7 days of the class date, will not be issued a refund. Students will be given the option to reschedule within one calendar year of the
class date, if possible, with no penalty.
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No refunds will be given after a class begins. If students fail the class or cannot complete their
qualifications there are no refunds.
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By agreeing to these terms, you agree that you have read all the website/class information and
agree to the policies and information therein.
Refunds will be given only for severe medical and family emergencies. But you may reschedule
to a later class date. Any refund given will be subject to a $100 Administrative and
Processing Fee.
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We do not offer refunds due to inclement weather, floods, earthquakes and other Acts of God
that require us from cancel an event. In the event that we are required to cancel an event, we
will reschedule the date and credit your registration fee to the next event.
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Refunds can be given if notified at least 14 days prior to the class. You will have the option of applying
your training fees to future classes or given a refund (less a $100 cancellation fee for the
course).
No call and no shows for a class will forfeit all deposits and payments made.
Full Refunds can only be given in the case of severe personal/family medical emergencies.
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Please note, we do not offer refunds. However, if you give us at least 14 day notice of your
need to cancel your classroom training, we will credit your payment toward another Class.
However, if you do not cancel with at least 14 day notice, you will lose any payments you have
already made.
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If students cancel a reservation more than 14 days prior to start of class, the course fee, minus
a $100 administrative charge, will be refunded. Within 14 days students will be charged 50% of
the course fee.
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No refunds are given if the student cancels the class. If the instructor cancels the class, a full
refund will be given within seven (7) business days via corporate check.
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There are NO REFUNDS for classes that are canceled by participants. We will gladly allow you to
move your paid registration to another class date within 30 days of your original class date as
long as there is availability. Due to the demand of classes and the limited space, we do not
refund payments; unless we as instructors cancel class.
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Other Policy
Safety violations. A safety brief is given at the beginning of each class. If a student violates the
safety policies and procedures, the student may be removed from the class with no refund.
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Students will be briefed at the start of each class day on safety policies and procedures. Failing
to follow these policies and procedures may result in the student being removed from class
with no refund.
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No refunds will be given after a class begins. If students fail the class or cannot complete their
qualifications there are no refunds.
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Classroom: Absolutely no ammunition allowed in the classroom
Range: Please read and obey all posted range policies
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Please do not bring guns or live ammo into the classroom.
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No Black Hawk SERPA or SERPA style holsters are permitted. No floppy nylon/ cloth or worn out
leather holsters are permitted. Holsters with some type of retention value / device is STRONGLY
recommended. Shooters may be moving in and out of unconventional shooting positions and
safety is paramount. We normally recommend some type of open top Kydex or molded plastic
holster with positive retention or a law enforcement duty style holster. Law Enforcement
Officers are permitted to use a Black Hawk SERPA duty holster if that is what they carry on duty.
This only applies to duty style holsters.
Participants should always bring food, drinks, and medications that will be needed for the
duration of the training events.
Most training events are conducted outdoors. All training events will be held regardless of
weather unless there is a risk of lightning.
Participants should bring weather appropriate clothing and are encouraged to bring extra
clothing and footwear.
Leave guns and ammo in vehicle when arriving until told to retrieve them.
Anyone who repeatedly displays improper gun handling skills or behaves in an unsafe manner
will be asked to remove themselves from the premises without a refund.
Any student suspected of being under the influence of any intoxicating substance will not be
allowed to participate in any training. There is no refund available.
